We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can occasionally go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
You may complain in the following ways;
1). Collect and complete a practice complaint form from reception.
2). Write to the Practice Manager
3). E-mail the Practice Manager at firstname.lastname@example.org
We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.