Please do not book a GP appointment or attend your GP Practice if:

  • you think you might have coronavirus
  • in the last 14 days you've been to a country or area with a high risk of coronavirus – see our coronavirus advice for travellers
  • you've been in close contact with someone with coronavirus

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Call 111 if you need to speak to someone.

For the latest Covid-19 advice please visit

Appointments line (0208 845 7100) 

diaryThe appointments line is open 08:15 - 18:00 (apart from Wednesdays 08:15 - 17.00) for patients or carers to ring and book an appointment.

Routine appointments

We operate an advance booking system for routine appointments.

Please inform reception if you suspect an infectious disease, as this will enable us to arrange isolation for you during your visit to protect you and other susceptible patients.

Emergency Appointments

In the event of a sudden onset of illness, you can request an emergency appointment.  You will be offered either a telephone consultation or an appointment with a Pharmacist or Emergency Doctor, depending on the seriousness of your condition.  We are unable to offer specific appointment times as these appointments are allocated in strict order of the request being received.  As a general guide someone who needs to be seen urgently is not well enough to go to school or work.

PLEASE NOTE - we do not operate a walk in service.

The Minor Injuries Unit at Mount Vernon Hospital is open from 09:00 to 20:00 every day.  Please see the Out of Hours page for more details.

Interpreting Service

If you require an interpreter for your appointment with the doctor, nurse or pharmacist please advise the receptionist when booking your appointment. This service is provided by telephone, must be booked in advance and is subject to availability.

Telephone Consultations

The nurses and doctors are available for telephone consultations. Please ring reception (020 8845 7100) in advance to book your telephone consultation appointment. Reception will arrange an approximate time for the doctor/nurse to call you. This advance notification helps reception to schedule the calls and ensure the clinician has the appropriate clinical records to hand during the consultations.

Please ensure that you update us with any change in your telephone numbers.

Please Cancel an Appointment if You No Longer Need it

If you are unable to attend an appointment with one of the doctors or nurses, please telephone us to enable us to offer this appointment to someone else.

Cancelling unwanted consultations allows us to offer the appointment to someone else. Your help and early notification of a cancellation will help us to reduce unnecessary delay for other patients wishing to see the doctor.

We operate a strict policy on patients who fail to attend appointments without good reason and after appropriate warning patients can be removed from our surgery.

access hub2

Extended Hours Appointments

Now available at the Hillingdon Extended Access Hub.

Eastcote Health Centre Hub
Abbotsbury Gardens,
Middlesex, HA5 1TG 
Weekdays: 6.30pm to 8.00pm
Saturdays: 12-4pm
Sundays: 12-4pm

Clover HUB at HESA Primary Care Centre 
52 Station Road,
Hayes, UB3 4DD
Weekdays: 6.30pm to 8.00pm 
Saturdays: 4-8pm
Sundays: 8-12pm

Uxbridge Health Centre Hub
George Street,
Weekdays: 6.30pm to 8.00pm 
Saturdays: 8-12pm
Sunday: 4-8pm

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website